We're currently investigating reports of login issues.

We tracked the login problem to a specific event with an isolated application server. The issue with that server has been corrected and we are no longer seeing the login error occur.

We are seeing delays in content being released in a timely manner due to a backlog from the rush of uploads since our maintenance.

The backlog has been cleared and content is being released in a timely fashion again.

Stats processing is currently paused, this is related to the DB maintenance that we just finished performing. We need to do some updates to the stats DB systems and this will likely keep stats processing paused for most of the day.

We are continuing to work on updating the stats DB systems. This work is progressing and we are getting closer to having processing back up and running. The display of stats in the dashboard may become unavailable at points during the remainder of the updates we are doing.

Stats processing is now running normally again, we'll continue to post updates as it progresses and catches up.

Stats processing is continuing to run normally and is now ~12 hours behind. We'll post further updates as it catches up.

Stats processing is continuing to catch up and is ~8 hours behind now. We'll post further updates until it's fully caught up.

Stats processing is catching up now and is running ~2 hours behind. We'll post one final update when it's fully caught up.

Stats processing is now fully caught up.

Overview

We have scheduled a 2-hour maintenance window from 1AM - 3AM EDT on October 12, 2018 to complete a significant upgrade of your backend databases systems. Please see our support post for further details: https://support.libsyn.com/2018/10/04/october-12-2018-database-maintenance/

• Scheduled for Fri, 12 Oct 2018 1:00AM EDT
• Expected to take 3 hours

The scheduled maintenance is now underway. We'll keep you updated on our progress.

We've made a change to the schedule.

We have extended the maintenance window for ~45 minutes. We apologize for the delay.

We apologize for the continued delay, we are working quickly and are making excellent progress.

The DB maintenance work has been completed. Logins to the dashboard are back on and scheduled released will start going out.

Stats processing is currently paused, we are investigating the cause and will post updates as we learn more.

We have identified the issue that caused the stats processing to be paused and are working to rectify the issue and get processing up and running again.

Processing has now been restarted and is running normally. We will continue to monitor it closely and will post an update when the processing is completely caught up.

Stats processing is continuing to run normally and is currently about 3 hours behind. We'll post one final update when it's all caught up.

Stats processing is now fully caught up and continues to run normally.

We have identified an issue with our Spotify stats processing that caused any new episodes published since September 20th to not be included in the Spotify stats.

To correct this we are going to rollback the Spotify stats to a backup from the 18th and will then re-process the data from the 19th on forward.

We have reloaded the backup from the 18th and have begun re-processing the data from the 19th on forward.

The Spotify stats re-process has completed processing for the 19th and 20th now. We'll continue to post updates until it's completely caught up.

The Spotify stats re-process is now completed up through the 25th. We'll post one further update when it's fully caught up.

Spotify stats processing is now fully caught back up.

Our stats processing system is currently paused we are working to resolve this matter as quickly as possible.

We are still actively working on this and hope to have stats processing running again soon. We'll continue to post updates as we make progress.

Stats processing is now up and running again. We'll update the status again once it's fully caught up. There was no data loss and you'll see new episodes released during this incident period begin to appear in your stats as the processing catches up.

Stats processing has continued to run normally and the system is slowly catching up. We expect it to be fully caught up sometime overnight or very early tomorrow morning.