Resolved

Stats processing is now fully caught up and continues to run normally. Thank you all for your patience with us during this.

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Updated

Stats processing is continuing to catch up, it's ~10 hrs behind now and should be fully caught up tomorrow. We'll post another update and mark this as resolved when that happens.

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Updated

Stats processing is continuing to run normally and is slowly catching back up. It's now through all data from the 25th and ~25% of the way through data from the 26th.

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Recovering

Stats processing is back up and running again. It's nearly a full day behind and we expect it to take several days to catch up. There was no data loss and all stats will be processed from oldest to newest until it is current and up-to-date again. We will leave this incident in 'recovering' status until it's fully caught up.

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Updated

The second stage of stats processing is up and running again now. We'll post another update when the final stage is running again. Once that happens stats data will start to update in customer dashboards

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Updated

We're continuing to work to get stats processing back up and running. The first of 3 stages is now working normally again. Once all 3 stages are running customers will begin to see their numbers update. We'll continue to post updates as we work on this.

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Updated

We're still working to bring stats processing back online. The process is taking longer than we hoped and it will likely not be running again until tomorrow morning. We'll continue to post updates as the work progresses

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Identified

Stats processing is currently stopped due to the earlier incident. We are working on getting that back up and running but do not currently have an ETA.

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Began at:

Affected components
  • Stats