Resolved

We've seen no further issues with the caching layer and consider this matter resolved.

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Recovering

We've fixed the issue with the caching layer and seeing all impacted systems starting to recover.

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Identified

We've identified an issue with one of our caching layers causing performance degradation that is leading to slow loading and timeouts. We're actively working on it and will post an update shortly.

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Began at:

Affected components
  • Libsyn Platform
    • Login Page
    • Dashboard & Publishing
  • Media & Asset Delivery
    • Media Files
    • Web Assets
  • Web Player
  • Mobile Apps